IT SUPPORT
ITAK IT support helps you resolve any specific issue, whether software or hardware: the applications your systems and business depend on, network equipment, servers, desktops or laptops.
It therefore requires a high level of responsiveness, so that a malfunction never brings your services and business to a standstill.
Whatever the size of your company, we guarantee innovative IT support inspired by a 360° approach to IT. You benefit from the best corrective IT support in Paris and across the Île-de-France region (77, 78, 91, 92, 93, 94, 95), in under 2 hours.
Choosing ITAK IT, experts in information systems and IT infrastructure, means choosing fast, effective intervention on site – or remotely if the fault is caused by software, as is often the case.
After each intervention, the ITAK IT expert provides you with a detailed report. If you wish, you can arrange a meeting with one of our experts to discuss it and find out about our IT maintenance plans to prevent future breakdowns.
Following an in-depth audit of your information systems and IT infrastructure, we will provide a range of recommendations to help you:
- develop your environment to optimise your business;
- improve the use of all your resources;
- have a 24/7 monitoring system;
- benefit from flexible plans tailored to your IT environment;
- optimise your budget.
Responsiveness
Our helpdesk is available without limits. It schedules any on-site interventions as quickly as possible, 24/7. If the issue can be resolved remotely, an ITAK IT expert takes control in real time and fixes it immediately. Whatever the intervention, you receive a detailed activity report.
An all-inclusive package option
Our one-off interventions can be complemented by a range of unlimited, all-inclusive subscription plans covering all your IT support needs, so you keep full control of your budget.
Performance
After a rapid fix, we help you continuously improve the performance of your infrastructure with value-creating solutions. Our ITAK IT experts will implement them as soon as you give the go-ahead. Each one will meet your company’s needs and the constraints of your different business activities.
Costs
Get the best IT support and improve the performance of your systems with ITAK IT’s expertise. You can be efficient and responsive without sacrificing your budget. Don’t hesitate to contact us to discover all our plans, with service models tailored to your needs and the size of your business.
What our clients say
5.025 reviews Google– See all reviews (new tab)ITAK IT nous accompagne aux quotidiens, réactifs et surtout très professionnels, je recommande à 100% merci à eux
Nous travaillons avec ITAK IT pour l'infogérance de notre PME, et c’est un vrai plaisir ! Une équipe pro, fiable et à l'expertise solide. Je recommande.
ITAK IT gère notre parc informatique et nos licences Microsoft 365 depuis des années. Ils sont très réactifs et de bons conseils. Je recommande à 100% !
Un service exceptionnel ! ITAK IT nous accompagne depuis plusieurs mois et nous sommes pleinement satisfaits. L'équipe ainsi que le dirigeant Alex KONG est réactive, professionnelle et toujours à l'écoute de nos besoins. Grâce à leur expertise en infogérance, notre infrastructure informatique est sécurisée et performante. Un partenaire de confiance que nous recommandons sans hésiter !
Très bon accueil, excellent personnel merci !
Un plaisir de travailler avec les membres d’ITAK IT, écoute attentive et proactive , professionnalisme, force de proposition, forte valeurs humaines sachant s’adapter aux contraintes clientèles ( maturité, budgétaire). Bienveillance et réactivité. Travailler avec eux, c’est gage de qualité. Michael MG
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